Address

Probity Cell LLC
701 4th Avenue, Suite 7
Holdrege, NE 68949
U.S.A.

Product Registration

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Warranty

Probity Cell LLC, dba Glon® ("Probity Cell") warrants to the first retail purchaser of this product that it is free from defect in materials and/or workmanship for a period of 12 months from the date of purchase or 1,000 miles, whichever occurs first. This limited warranty does not cover normal wear and tear or any damage, failure or loss caused by improper maintenance, storage or use of the Glon electric scooter. This limited warranty will be void if the product is ever used in a manner other than for recreation or transportation, modified in any way, or rented.

If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, email support@glion-scooter.com, for warranty service instructions. You will be required to have registered your purchase at www.glion-scooter.com and provide a dated proof-of-purchase receipt with any product returned for warranty repair.

If you purchased your product directly from Probity Cell, or authorized resellers that are not authorized to perform warranty service, you will be required to send the product, pre-paid and insured, to our service center for warranty repair. You will be advised of shipping instructions in reply to your email. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Probity Cell for warranty repair, which upon receipt by Probity Cell are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Probity Cell's sole option) at no cost to you and returned pre-paid to customers located within the Continental United States. International customers (customer located outside of the Continental United States) will also be responsible for the cost of return shipping. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Probity Cell's option.

If you purchased your product from an authorized reseller that is authorized to perform warranty service, you will be required to return the product to that reseller for warranty repair.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE-YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE DUE TO NORMAL WEAR AND TEAR, DAMAGE CAUSED BY IMPROPER OPERATION, MAINTENANCE OR STORAGE OF THE PRODUCT (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT).

UNDER NO CIRCUMSTANCES SHALL PROBITY CELL BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL PROBITY CELL'S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR PROBITY CELL ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.

Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Frequently Asked Questions

Can I buy a Glion Electric Scooter through a retail dealer?

We are developing retail dealer network right now, check our web page for local dealers.

How much does Glion Electric Scooter weigh?

The Glion Electric Scooter weighs in at a lean 26 lbs. (12 kg) with the battery installed. The battery and electric motor account for more than half its weight.

What is the weight capacity of Glion Electric Scooter?

The Glion Electric Scooter has a weight capacity of approximately 220 lbs., making it an ideal commuting tool for a wide variety of commuters.

How fast does Glion Electric Scooter go?

The Glion Electric Scooter's speed is fully variable, from a crawling pace to a top speed of 15 mph (25 km/h), the maximum allowable speed for electric personal assistive mobility devices in most jurisdictions.

How far can Glion Electric Scooter travel on a charge?

The Glion Electric Scooter can travel approximately 15 miles (25 km) per charge, depending on use and load.

How long is the Glion Electric Scooter battery life?

The Glion Electric Scooter battery uses Samsung lithium-ion battery cells. The battery can be charged more than 1000 times, so it should be good for three to five years under normal usage.

How do you recharge the scooter?

Our scooter can be charged conveniently using regular wall outlets via the included external charger and fully recharges in approximately 3.5 hours. The charger can take 110-240V, just like most popular consumer electronics.

What is the warranty on the scooter?

We provides a one year limited warranty on the product including battery. Our goal is to create a product that can delivers 100% satisfaction from our customers and we will honor any concerns and issues that arise with our product.

Instruction Videos

Glion Electric Scooter Model 215 Out of Box


How to fold Glion Electric Scooter Model 215


How to unfold Glion Electric Scooter Model 215


How to operate the light of Glion Electric Scooter Model 215


How to charge Glion Electric Scooter Model 215


How to use cover for Glion Electric Scooter


About Us

We formed Probity Cell LLC in August, 2012. Our mission is to change the way the world commutes by creating portable last mile transportation devices that leverages the strengths of the lithium ion battery. We want to shorten your commute time and add fun to your day. Probity Cell LLC is a small company (three guys and a scooter(s)). The partners are Jeff Kong, Wei Chang and Robert McCormick.

We successfully introduced our first product, the Glion SmartScooter (fka the Ion SmartScooter) on Kickstarter in October of 2014. We had a second successful Kickstarter Campaign in August of 2015 in which we introduced the Glion Dolly Electric Scooter. Kickstarter backers are amazing for their willingness to stick their neck to give us a chance to reach our goals. We are forever grateful for our Kickstarter backers and consider them honorary co-founders of our business.